1. Introduction
Colorcare places great value on your trust and your use of our website and services. We are a professional painting company providing painting and finishing services to private clients and businesses. Please read these terms carefully. By using our website, you agree to this privacy policy and the processing of your personal data as described herein.
2. Collected Data
Stored Data
We use web servers located within the European Union. Your data is stored on secure servers and processed in accordance with applicable European privacy legislation (GDPR). Appropriate technical and organizational measures have been implemented to protect your data against loss, misuse, or unauthorized access.
Registration Data
Our website does not require user registration. We do not store user accounts, usernames, or passwords.
Purchase Data
We do not sell digital products via our website and do not collect purchase or payment details.
Support Data
Our website does not use external support systems or ticketing platforms.
Comments
When you leave comments on our website, we collect the data entered in the comment form. Additionally, your IP address and browser user-agent string may be collected to support spam detection and prevent abuse.
Contact Form
Data submitted via the contact form on our website is forwarded to our business email address. This data is exclusively used to answer your inquiry, contact you, or prepare a quote. This information is retained solely for customer service and follow-up purposes and is never used for marketing purposes or shared with third parties.
We use your personal data solely for responding to questions and quote requests, communicating with clients and prospective clients, improving our website and services, ensuring website security and functionality, and complying with administrative and legal obligations.
3. Embedded Content from Other Websites
Pages on this website may include embedded content (e.g., videos from external platforms). Embedded content from other websites behaves in exact the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
4. Who Has Access to Your Data
Your personal data is only accessible to the business director or authorized staff members of Colorcare, solely for performing administrative tasks, communication, or service delivery.
5. Third-Party Access
We do not share your personal data with third parties, except when legally required or necessary for the proper functioning of the website, and always in compliance with GDPR legislation.
6. How Long We Retain Your Data
Personal data obtained via forms or communication is retained for as long as necessary for customer service, follow-up, or legal obligations. You may request the modification or deletion of your data at any time, unless we are legally required to retain it.
7. Security Measures
We utilize SSL/HTTPS security on our website to protect data transmission. In the event of a data breach, we will immediately take appropriate measures to restore security and inform affected individuals if legally required.
8. Your Rights Regarding Your Data
General Rights: You have the right to request access to the personal data we hold about you, to have it corrected, or to request its deletion, as permitted by law.
GDPR Rights: We operate in full compliance with the General Data Protection Regulation (GDPR). If you have questions regarding your privacy rights, please contact us via the contact details provided on our website.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these external sites. We always recommend reviewing the privacy policy of any website you visit.
10. Disclosure of Data for Legal Purposes
In exceptional cases, it may be necessary to disclose personal data to comply with legal obligations, court orders, or requests from competent public authorities. Any such data processing always takes place in accordance with applicable laws.
1. What Are Cookies?
Cookies are small text files placed on your computer, tablet, or smartphone during your visit to our website. These files store useful information that allows our website to recognize you during a subsequent visit to optimize your browsing experience.
2. What Types of Cookies Do We Use?
Functional Cookies
These cookies are strictly necessary for the technical operation of the website. For example, they ensure the website loads correctly and that your preferences (such as language or cookie settings) are remembered.
Analytical Cookies (Google Analytics)
We use Google Analytics to collect anonymous statistics about website usage. This helps us gain insights into visitor behavior and allows us to continuously improve the structure, content, and performance of our services.
Our analytical cookies are configured to anonymize IP addresses. As a result, your browsing behavior cannot be traced back to you individually.
3. Retention Period for Cookies
Most cookies we use are so-called 'session cookies'. These are automatically deleted from your hard drive as soon as you end your browser session. In addition, there are permanent cookies that remain stored on your device for a longer period (ranging from a few days up to a maximum of 2 years) to remember your preferences on future visits.
4. Disabling or Removing Cookies
You have the right to decide whether to accept or refuse cookies at any time. Through your web browser settings (such as Chrome, Safari, Firefox, or Edge), you can manually delete previously placed cookies or configure your browser to block cookies in the future.
Please note: completely disabling cookies may cause certain interactive features of our website to function improperly.
5. Changes to This Cookie Policy
Colorcare reserves the right to modify this cookie policy at any time, for example, due to updated legal requirements or website updates. We encourage you to review this policy regularly to stay informed of any updates.
1. Invoicing Partner
To ensure secure and legally compliant administration, all our quotation and invoicing processes are managed through the services of SmartBE (Smart vzw). SmartBE acts as our official administrative and legal partner for issuing, sending, and collecting our invoices and contracts.
2. B2B E-Invoicing & Peppol Compliance
Our invoicing fully complies with the latest legislation regarding mandatory electronic invoicing for B2B transactions in Belgium. Through our partner SmartBE's network, we are fully Peppol compliant.
Business clients receive their digital invoices structured and automated directly into their accounting software via the secure Peppol network, ensuring fast, accurate, and error-free processing.
3. Quality Assurance & Certification
Our expertise and craftsmanship are central to everything we do. We are an officially registered and recognized painter in Belgium.
Our official recognition as a certified painter in Belgium can be requested at any time via SmartBE. This guarantees our clients audited quality, professional skills, and service carried out in full compliance with Belgian regulations.
4. Payment Terms
When utilizing our services, you will receive an official invoice issued via SmartBE. All payments must be settled according to the terms and due dates specified on the invoice. This system provides both private and corporate clients with maximum security and administrative clarity.
